2009年7月5日星期日

[GFW Blog] LunarPages主机IP被封如何联系客服更换服务器,使用代理软件备份网站数据

作者:idc886   来源:http://www.idc886.com/redirect.php?tid=145&goto=lastpost

最近被封的IP很多,现提供一个免费更换服务器的方法,不过还是强烈建议大家购买独立IP.

1. 登陆用你的帐户登陆
http://support.lunarpages.com,如果没有,先注册一个,提交个ticket告诉他们你的站点不能访问了,IP可能被GFW封了,一定要同时付上tracert的记录(电脑的开始 → 运行 → CMD → 输入命令tracert 你的IP)并提供给他们你的密码的第一位和最后一位,详细的邮政地址(包括街道地址,市,省,国家,邮编,要和你写在lunarpages主机账户里面的信息一致,记不清的可以登陆查看一下),电话号码。

可以参考下这个例子提交: 引用:
Hello there,
   My site's ip address has been blocked by China Firewall, could you help me to move another server? Thank you.
Tracing route to mydomain.com [67.210.98.215]
over a maximum of 30 hops:
1 14 ms 13 ms 14 ms 60.168.64.1
2 12 ms 13 ms 13 ms 61.190.228.89
3 11 ms 13 ms 12 ms 61.190.195.153
4 13 ms 12 ms 13 ms 61.190.246.153
5 13 ms 14 ms 15 ms 118.84.1.13
6 15 ms 15 ms 14 ms 202.97.18.225
7 33 ms 23 ms 26 ms 202.97.39.177
8 22 ms 22 ms 21 ms 202.97.44.58
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.

These are my information:
The first and the last letter of my password are a and b. 将a换位密码的首字母,b换为密码的最后一位。
My Post Address: 写你的地址,务必和账户信息里面一致
My Phone Number: 写上你的电话,务必和账户信息里面一致

把上面的中文注释替换为你自己的信息通过ticket提交即可

2.然后他们会回复大致如下的内容 引用:
Hello,

It appears your site and our server IP may be blocked by the Firewall of China.

Here are options that we can suggest to resolve this issue:

Server move - We can offer a one time move to another server at no charge, that currently isn't blocked, however there is always a possibility of the server becoming blocked again.


Get a VPS account - VPS accounts have fewer accounts on each server so the likelihood of the server becoming blocked is less

http://www.lunarpages.com/virtual-private-server/


Get a Dedicated Server - On this plan, you are the ONLY account on the server, so if you are being blocked, then it is because the nature of content that you are posting


http://www.lpdedicated.com/

If you opt to take our offer on the server move please provide us with the following to avoid delay:

A tracert to the following servers to be sure you can reach the new server.


eagle.lunarmania.com

beacon.lunarmania.com

dreamer.lunarmania.com

house.lunarmania.com

.............

意思就是说你的IP是被GFW封了,他们可以免费提供一次更换服务器的机会,同时会告诉你几个服务器,让你选择,会提供些服务让你选择(例如,是否需要asp jsp支持等)

你tracert下你想要的服务器,同时把结果发给他们,再告诉他们你不需要任何额外服务

内容可以参考这个 引用:
Hello,
Thank you for your reply, I want to move my account to the server :house.lunarmania.com. I do not need ASP JSP and others.
Tracing route to house.lunarmania.com [67.210.111.25]
over a maximum of 30 hops:
1 14 ms 14 ms 13 ms 60.168.64.1
2 13 ms 12 ms 13 ms 61.190.228.89
3 14 ms 12 ms 13 ms 61.190.194.149
4 13 ms 18 ms 11 ms 61.190.246.21
5 13 ms 13 ms 13 ms 118.84.1.1
6 21 ms 21 ms 21 ms 202.97.39.177
7 20 ms 22 ms 21 ms 202.97.33.242
8 208 ms 206 ms 207 ms 202.97.51.78
9 215 ms 213 ms 212 ms 64.132.69.105
10 228 ms 227 ms 227 ms 207-114-214-170.static.twtelecom.net [207.114.21
4.170]
11 228 ms 229 ms 227 ms 207-114-214-170.static.twtelecom.net [207.114.21
4.170]
12 222 ms 221 ms 221 ms ge0501-csr2.rvs1.marquisnet.com [208.110.168.10]
13 222 ms 221 ms 221 ms unused-future-customer-ip.marquisnet.com [208.11
0.171.26]
14 221 ms 224 ms 221 ms house.lunarmania.com [67.210.111.25]
Trace complete.

These are my information:
The first and the last letter of my password are a and b. 将a换位密码的首字母,b换为密码的最后一位。
My Post Address: 写你的地址,务必和账户信息里面一致
My Phone Number: 写上你的电话,务必和账户信息里面一致

3.然后他们会告诉你   他们会尽快给你转移, 转移成功会有邮件通知
如果收到这样的邮件,即表示OK了 引用:
Hello,

I have transferred your account xxxx to our house server, which is using Nameservers: NS1.LUNARMANIA.COM and NS2.LUNARMANIA.COM.

All the files were moved and your site suffered no downtime as a result.

Your critical account info with your new server details has also been resent to
xxxxxx@gmail.com. Please upload any new files to house from now on. If you are currently using lasa.lunarpages.com as your POP3/SMTP servers, change it to your domain name to prevent any issues with your email.

Your account will be deleted off the lasa server in 72 hours.

Thanks.
通过国外网址http://www.yougetsignal.com/tools/web-sites-on-web-server/查看同一IP下的网站数量
lunarpages空间在2008年8月29日被China Firewall屏蔽IP,运行---输入CMD--tracert www.xxx.com ,结果是路由不通,并且ping -t www.xxx.com 也是time out,


用国外代理软件可看这里:
         国外免费代理,IP代理软件,代理服务器,用国外空间,就要学会用代理。


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