不知道同一IP的哪位大侠干了什么坏事,主机的IP被国内给封了,怎么办?
答案是可以联系LP帮忙更换一次服务器从而达到更换IP的目的,注意,只有一次机会哦,再出问题的话就是买独立Ip的了。
下面给大家讲述一下联系LP帮忙更换IP的过程:
1、首先,点击进入官方的支持中心:http://support.lunarpages.com/,在Luanrpages的官方提交一个Ticket,进入页面后,没有帐号的注册(signup)一个,有帐号的就登录一下。
2、进入后点击Submit New Ticket,提交一个新的问题。在Queue选择相应的问题小组,这里选择Support小组就行了,下边填入标题,之后写入问题内容提交即可。大体的标题和内容如下,为了方便你最好一并提交你注册时候的相关资料:
标题:Can you help me move to another server or change a IP address?
内容如下:
Hello.
Unfortunately I think my site and the hosting currently I'm using is BLOCKed by the Firewall of China.
Can you help me to move my hosting to another server which currently isn't blocked?
My Account information is :
* Domain: lunarpages123.com
* Username: Cpanel用户名
* Password: 你的密码
* My name:名字
* ADD:注册时候的地址
* Zip Code:邮编
Below is the tracert table and Ping information for you to consult:(就是把PING你域名的信息粘贴上就行了)
C:\Documents and Settings\Administrator>tracert dreamer.lunarmania.com
Tracing route to lunarpages123.com [67.210.111.5]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I hope the information can be helpful.
Wait for your reply. Thanks.
Best Regards
XXX
二。根据楼上的文章联系LunarPages以后得到了如下的回复,大体的意思是LP提供了一些相关的解析方案,情况如下:
可以选择几个选项,
1、转移服务器,转到一个没有别封的服务器上,不过将来有可能还会被国内封掉。
2、买VPS
3、买独立服务器
如果1选项又被封了,我们建议买独立IP,能省点银子。
无论你选择了哪个选项,都分别提交一下对应的资料就行了。
我这里给大家把原文翻译一下,附上相关的介绍。
Hello
您好
Here are options that we can suggest to resolve this issue:
为了更好的解决这个问题,我们提供一些相关的选择,供您参考:
Server move - We can offer a one time move to another server at no charge that currently isn't blocked however there is always a possibility of the server becoming blocked again.
1、服务器转移 - 我们提供一次免费的服务器转移,将您的网站和资源转移到另一台当前没有被封掉的服务器上,但是这台服务器仍然有将来被封的可能。
2、本站(http://www.lunarpages123.com)提示:上述方法如果再次被封后,建议先尝试购买独立IP,在考虑选购服务器,不然成本会增加。购买独立IP如果刚买就是被封的IP可以退款后重新买。
Get a VPS account - VPS accounts have fewer accounts on each server so the likelihood of the server becoming blocked is less
3、购买VPS帐号 - VPS在同一服务器上的用户很少,所以被封的几率变的很小。VPS相关资料官方地址:http://www.lunarpages.com/virtual-private-server/
Get a Dedicated Server - On this plan you are the ONLY account on the server so if you are being blocked then it is because the nature of content that you are posting
4、购买独立服务器 - 此计划只有你自己享有一台服务器,所以不会被封。如果别封也是由于您自身的网站内容被封的。独立服务器相关官方资料地址:http://www.lpdedicated.com/
If you opt to take our offer on the server move please provide us with the following to avoid delay:
如果你选择转移服务器,请提供给我们如下资料来选择一个最好的服务器:
Tracerouts to the following servers to be sure you can reach the new server:
Tracert以下这几个服务器,看看哪个的效果最好,把相关的信息提交给LP,他们会给你根据你的结果来为你选择一个最好的服务器:
house.lunarmania.com
swan.lunarmania.com
eagle.lunarmania.com
下面给出的是如何来使用Tracert命令,这里就不详细介绍了。大体上就是cmd叫出命令行,然后Tracert 域名 回车即可,然后复制命令发给LP。
Also a tracert to your domain:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt type tracert yourdomainname and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt type tracert yourdomainname and hit enter.
To copy the traceroute or any data from command prompt:
Right click the blue area of the command prompt window> move cursor to edit>
left click mark> hold shift key and then hold left mouse button and drag
cursor over all of the text in the window until all is highlighted in white.
Right click blue area of the command prompt window > move cursor to edit>
left click copy.
Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt type traceroute -I yourdomain.com and hit enter
Please let us know if you require any of the following:
这里让你提交一些你需要的附加功能,都是付费的。比如ASPJSP等等。用的都是Chilisoft,不建议选择。
ASP - Active Server Pages Support ($1.00/month per domain or subdomain)
JSP - Java Server Pages Support ($2.00/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec() system() or dl() functions
Please let us know if you have any of the following currently:
下面是让他们知道你现有的一些扩展服务,包括什么ASP、JSP、SSL、独立IP、已经绑定的域名、停放的域名等等,方便全部转移过去。
ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)
JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)
Ruby on Rails - (Provide Application Name and Path; Is it fastcgi or mod_ruby?)
Add-on domain(s) - (Provide name(s) and corresponding folder(s))
Dedicated IP - (Provide IP digits)
Mailman Mailing List(s) - (Provide name(s))
MySQL databases? - if you have these please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account home directory email aliases and filters as well. These are recommended when considering a move of the account.
Parked domain(s) - (Provide name(s))
SSL Certificate - (Provide Domain it is enabled for)
Email Defense: - (Provide domain(s) it is enabled for)
Custom Mail/MX records: (Provide them here)
Custom DNS Records: (Provide them here)
If you wish to proceed for security purposes to confirm you are the account holder please provide the following:
下面是要求您提供一些关于您帐号的信息,格式如下:
First and last characters of the password on file: 密码的第一个和最后一个字母
Your full postal mailing address on file:注册时候填写的账单地址
Telephone number:电话号码
We take care of the transfer and your site should not experience any downtime.
资料提交完毕后,我们会保证没有任何当机的前提先转移您的网站——就是告诉我们,服务器和网站都会正常,不影响任何访问。
Thanks!
下面是一些客套话和LP的联系方式。
--
Please do not hesitate to contact us if you require further assistance or have any questions.
Best regards
Flora Lui
support@lunarpages.com
Phone: 1-714-521-8150
Fax: 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
Website - http://lunarpages.com
三。根据Lunarpages的回复,我们提交如下资料给LP,请参考:
Hello
Thanks for your quick reply.
I would like to choose the first way(Server move) to transfer my website to another server.
Below is my information:
* Domain: lunarpages123.com
* Username: Cpanel用户名
* Password: 你的密码
* My name:名字
* ADD:注册时候的地址
* Zip Code:邮编
Below is the result of Tracert the server you have provided to me :
直接把结果写到下面,注意一定要用tracert命令,不然人家查不到路由表,命令如下:
tracert house.lunarmania.com
tracert swan.lunarmania.com
tracert eagle.lunarmania.com
引用:
C:\Documents and Settings\Administrator>tracert house.lunarmania.com
Tracing route to house.lunarmania.com [67.210.111.25]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Documents and Settings\Administrator>tracert swan.lunarmania.com
Tracing route to swan.lunarmania.com [67.210.111.35]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 250 ms 250 ms 250 ms swan.lunarmania.com [67.210.111.35]
Trace complete.
C:\Documents and Settings\Administrator>tracert eagle.lunarmania.com
Tracing route to eagle.lunarmania.com [67.210.109.205]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 234 ms 234 ms 237 ms eagle.lunarmania.com [67.210.109.205]
Trace complete.
然后你可以说明一下你觉得哪个好一点。
I think swan and house are better.
Thanks for your patience .
Best regards
四。经过上述邮件,大概经过6-12小时,你的开通邮箱就会重新收到一封名字为Welcome to Lunarpages - Critical Account Info的邮件。
收到这封信以后证明您的空间已经更换完毕了。
。。.....
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Posted By GFW Blog to GFW Blog at 7/26/2009 08:00:00 P
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